Refund Policy

1. No-Questions-Asked Returns: We offer a 60-day no-questions-asked return policy. If you are not completely satisfied with your purchase, you can return it within 60 days for a full refund.

2. How to Initiate a Return: To start a return, please contact us at contact@prettysherry.com with your order number and the reason for the return (optional). We will provide you with the necessary details and instructions on how to proceed.

3. Refund Processing: Once we receive your returned item and inspect it, we will process your refund. The refund will be credited back to your original method of payment within a certain number of days, depending on your card issuer's policies.

4. Shipping Costs for Returns: Customers are responsible for paying for their own shipping costs for returning their items. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

5. Exchanges: If you need to exchange an item for the same item, send us an email at contact@prettysherry.com and send your item to the designated return address.

Our commitment is to ensure your satisfaction with every purchase.